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ELOCKERS · TECHNICAL SUPPORT

Support for your smart lockers.

Request assistance for an existing eLockers installation. Tell us about your equipment, venue and issue so our team can review your request.

On-site service requestsRemote support requestsFault reporting
Request Technical Support →General Enquiries

For existing installations. Service availability and fees are shown in the request form below.

Real eLockers smart locker cabinets and access terminal
Support for real eLockers systems

HOW WE CAN HELP

Practical support for installed systems.

Use the existing request form to tell us what is happening. Our technical team can assess the information and advise the appropriate next step.

01

On-site service

Request a technician visit where on-site work is needed. Any applicable rates and call-out charges are outlined in the service form.

02

Remote assistance

Ask about remote support for compatible, network-connected installations, subject to access and system configuration.

03

Fault assessment

Describe power, door, payment, access or other operational problems so the team can prepare for the issue.

Helpful details to include

Venue name and location · Locker bank or unit number · Symptoms or error messages · When the problem began · Best contact number

EXISTING ELOCKERS CUSTOMERS

Submit a support request.

Complete the original support form below. It retains the existing fields, on-site and remote service options, issue categories and CAPTCHA verification.

Fields marked * are required. Please review the displayed service charges before submitting.

* Denotes a required field. Information collected here will only be used to support your current e-lockers installation.

LET'S TALK SMART STORAGE

Planning a locker installation?

Tell us about your venue and we can discuss a solution that fits your requirements.

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